Frequently Asked Questions (FAQ)

 

Q1. What is dropshipping?
Dropshipping allows us to sell products directly from suppliers to you, so we don’t hold stock. This keeps prices low and a wide range of products available.

Q2. How long will my order take to arrive?
Delivery times vary depending on the product and your location. Most orders arrive within 10–20 business days.

Q3. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

Q4. Can I return a product?
Yes! We accept returns within 15 days of delivery. Please check our Return & Refund Policy for detailed instructions.

Q5. Do I have to pay extra for shipping?
Shipping costs are calculated at checkout. Occasionally, we offer free shipping promotions.

Q6. Are the products authentic and high quality?
Absolutely. We work with trusted suppliers to ensure every product meets high-quality standards.

Q7. Can I cancel my order?
Orders can be canceled before they are shipped. Once shipped, you’ll need to follow the return process.

Q8. How do I contact customer support?
You can reach us via email or our contact form, and we’ll respond within 24–48 hours.